Subscription terms

Last updated: October 3, 2026

Subscriptions aren't open yet. Every kit from our first batch is a one-time purchase: nothing renews and nothing is charged later. When refills by subscription open, these are the terms that will apply, and we'll show them in full next to the order button before you agree to anything.

How it will work

When you order with "Subscribe to refills" selected, you agree that we send serum refills and charge you automatically every 2 months until you cancel. Each refill can have up to as many serums as the kits you bought.

Price

Free US shipping. Sales tax, where it applies, is added at checkout and on each refill.

When you're charged

The first refill is charged and ships 2 months after your kit order, then every 2 months. We charge the card or PayPal account you used at checkout.

Reminders

• 5 days before every refill, we email you the date, the amount and how to skip, move or cancel.
• Once a year, we email you a summary of your subscription.
• If we ever change the price, we email you at least 7 days before the new price applies, and you can cancel before then.

Skip, move, change or cancel

By email, anytime. Reply to any refill email, or write to info@tsurubody.com from the address you ordered with:

• Cancel my subscription: nothing else is needed;
• Skip my next refill;
• "Move my refill to [date]", "Change to 2 serums" or a new shipping address: just tell us.

Please never send card details by email. For a new card, reply and we'll help you update it safely.

We confirm every change by email. Write to us before the charge date and no further refills are charged or sent. No fees, no phone calls.

Payment problems

If a refill payment fails, we email you. The refill doesn't ship until the payment goes through. Reply to that email and we'll help you update your card safely.

Refunds on refills

The 60-day money-back guarantee covers your first order. Refills aren't covered by it. If a refill arrives that you meant to cancel, email us within 14 days of delivery: we'll refund it and cancel your subscription, and you can keep the serum. This works once per subscription.

After you subscribe

You get a confirmation email with these terms and how to cancel. Keep it for your records.