Terms
Last updated: November 18, 2026
These terms apply when you use tsurubody.com and when you buy from us. Our Subscription terms, Shipping & returns and Privacy policy are part of them.
1. Who we are
TSURU body studio ("TSURU", "we") is a brand of the seller named in our Legal notice. Contact: info@tsurubody.com.
2. How ordering works
You choose your kit and pay at checkout. Every order is a one-time purchase: nothing renews and nothing is charged later. After checkout we may show you one or two optional offers. They're added to your order only if you click "Add", charged to the same payment method, and shipped in the same box.
3. Who can buy
You must be at least 18 and ship to an address in the United States. Our products are for personal use, not for resale.
4. Our products
TSURU products are cosmetics. They are not medicine and are not intended to diagnose, treat, cure or prevent any disease. Use them as the label and ritual card describe: body only, not the face; skip freshly shaved or irritated skin; patch test the serum first; stop if irritation occurs. Everyone's skin is different, so results vary. Colors on screen may look slightly different in real life.
5. Prices and payment
Prices are in US dollars. Shipping within the US is free. Sales tax, where it applies, is shown at checkout before you pay. We take payment through Stripe or PayPal when you place your order. If a price on the site is clearly wrong, we'll contact you before shipping, and you can cancel for a full refund.
6. Your order
We email you to confirm your order. That's when our contract starts. We may cancel an order, for example if an item is out of stock or a payment looks fraudulent. If we do, we refund you in full.
7. Subscriptions
Our Refill Club isn't open yet. If it opens, our Subscription terms will apply, and we'll show them in full before you agree to anything.
8. Shipping, guarantee and refunds
See Shipping & returns, including our 60-day money-back guarantee on your whole order.
9. Reviews
If you send us a review, it must be your own honest experience. We ask every customer, we never pay or reward anyone for a positive review, and we don't hide negative ones. With your permission, we publish your review as you wrote it, with your first name. We may remove reviews that contain personal data, offensive content or nothing about the product.
10. Our content
The TSURU name, crane logo, texts, photos and videos on this site belong to us or are used with permission. Please don't copy them without asking.
11. Liability
We're responsible for delivering what you ordered, as described. We're not responsible for losses we couldn't reasonably foresee, or for use of the products against their directions. Nothing in these terms limits liability that the law doesn't allow us to limit, including for injury caused by our negligence, and nothing affects your statutory rights as a consumer.
12. Law and disputes
If something goes wrong, please email us first. We can fix most problems quickly. These terms are governed by the laws of the Slovak Republic. This doesn't take away the protection of mandatory consumer laws where you live, and you can bring a claim in any court the law allows you to.
13. Changes
We may update these terms. The version on the site when you placed your order applies to that order. If a change affects your future refills, we'll email you before it applies.